Time and time again, I'll hear, "Can you give us a practical checklist or tool?" I tell teams to be mindful about how they use tools in design work around equity, inclusion and justice. While tools can absolutely transform what can feel like abstract concepts into concrete steps we can actually take, they come with many pitfalls when poorly designed or misused. They can unintentionally reinforce biases and assumptions. They're often removed from the realities of the context in which we do...